Condado’s consulting practice focuses on recommending highly customized solutions to help you excel in customer relationship management. We believe that Customer Relationship Management (CRM) is more than a software platform – it is a business philosophy that drives all interactions of a successful enterprise. We begin every project by analyzing your business and benchmarking your business metrics against industry standards. After working with you to define your business goals, we make recommendations that deliver rapid and lasting improvements to your business.
Unlike many other consulting firms we don’t walk away from an engagement after making recommendations. We help you implement, manage, and create an environment of continuous improvement to ensure you deliver the outstanding experience that your customers deserve. Our consultants have decades of real-world experience managing customer relationship management teams and systems and we bring that experience to your engagements.
Our Rapid Roadmap mini-engagements are a great way to see our team in action.