Condado’s managed services group is the outsourced solution to all your contact center technology needs. Our contact center experts can help you design, configure, implement, and support the technology and processes to ensure your customer interactions meet the highest standards. We have thousands of hours of expertise in both in-bound and out-bound contact center environments including implementing the optimal call routing architecture, supporting sales campaigns, and designing intelligent routing systems.
Our dedicated staff is available as an extension of your own team and can help you deliver a world-class customer experience. Whether you are interested in a customer service solution, a marketing automation option, or a sales automation solution, we are here to help. Your customers deserve a great experience. Call to find out how we can deliver it for you.
Our Contact Center as a Service (CCaaS) is a great option for any business that wants the convenience and efficiency of great contact center technology while minimizing the risks.